Privacy
Last updated: November 2025
This Privacy Policy explains how Cybotech Europe Ltd (“we”, “us”, “our”) collects, uses, and protects personal data provided when using our website at cybotech.co.uk.
We are committed to protecting your privacy and handling all personal data transparently and responsibly in line with UK GDPR and the Data Protection Act 2018.
1. Who We Are
Cybotech Europe Ltd
Registered Office & Trading Name: Restock Resources Ltd T/A Cybotech Europe
Company Registration Number: 08766587
VAT Registration Number: 174 7561 80
Registered Address:
Unit 46, Mashbury Hall Lane, Mashbury, Chelmsford, Essex, CM1 4TF
Contact Email: info@cybotech.co.uk
2. Information We Collect
We may collect and process the following information:
Information you provide directly
When completing forms or contacting us:
Name
Email address
Telephone number
Company name and role
Equipment details
Uploaded files, documents, images, or video
Any other information voluntarily submitted
Information collected automatically
When you use our website, we may collect:
• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on the site
• Referral source
• Cookie data
This information helps us understand how visitors use the site and improve our service.
3. How We Use Your Information
We use personal data for the following purposes:
• Responding to enquiries and providing valuations
• Managing transactions and communication
• Improving our website and services
• Internal record keeping
• Security and fraud prevention
• Meeting legal or regulatory requirements
• Marketing communications (only with your consent)
We do not sell your data to third parties.
4. Lawful Basis for Processing
We process your personal data under one or more of the following legal bases:
• Performance of a contract
• Legitimate interests
• Consent
• Legal obligation
5. Sharing Your Information
We may share your data with:
• Service providers who support our website, IT systems, or communications
• Logistics partners when arranging equipment transport
• Buyers or sellers when relevant to the transaction and with your knowledge
• Legal or regulatory authorities when required
All partners are required to keep your information secure.
6. Cookies
Our website uses cookies to improve user experience and analyse site performance.
You can accept or decline cookies through your browser settings. For more information, see our Cookie Policy.
7. Data Security
We take appropriate technical and organisational measures to protect your data, including encryption, access controls, and secure storage systems.
Despite these measures, no online transmission is completely secure. We cannot guarantee absolute security.
8. Data Retention
We keep your personal data only for as long as necessary. This includes:
• Enquiry data stored for up to 24 months
• Transactional data stored in line with legal and accounting requirements
• Website analytics retained in accordance with provider policies
9. Your Rights
You have the right to:
• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent (where applicable)
• Restrict or object to processing
• Request a copy of your data (data portability)
To exercise your rights, contact: info@cybotech.co.uk
10. Links to Other Websites
Our site may reference or link to partner organisations or external websites. We are not responsible for their independent privacy practices.
11. Children’s Privacy
Our services are not intended for individuals under 18 years of age and we do not knowingly collect data from minors.
12. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date.
13. Contact & Data Controller
Email: info@cybotech.co.uk
Registered Address:
Unit 46, Mashbury Hall Lane, Mashbury, Chelmsford, Essex, CM1 4TF
Business Entity Acting as Data Controller: Cybotech Europe Ltd